Your reception area is the first line of defence and also speaks volumes about the way your company does business and their overall professionalism. What does your lobby say about you? Is it disorganised with staff who are always on the phone and too busy to sign visitors in correctly with an open entrance which leads directly into the main office? Or, is it organised with an integrated VSM system such as PassagePoint that comprises of physical and electronic entry elements as well as clear procedures which convey your companies professionalism? <more>